Frequently Asked Questions
Everything you need to know about shopping with HO Accessories.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that for hygiene reasons, earrings and certain hair accessories are final sale.
Are your jewelry pieces hypoallergenic?
Yes, most of our jewelry is crafted from high-quality stainless steel or 14k gold plating and is lead and nickel-free to ensure comfort for sensitive skin.
How should I care for my accessories?
To maintain the shine of your pieces, avoid contact with water, perfumes, and lotions. Store them in a cool, dry place and clean gently with a soft microfiber cloth.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer gift wrapping?
Yes! You can select our premium gift wrapping option at checkout, which includes a signature HO Accessories box and a personalized handwritten note.